Account Administration

Question How Do I Add an Announcement to my Auto Attendant? Answer Through the Web Portal, you’ll be able to upload or record an audio file for announcements to be played when callers reach your auto attendant.  Announcements must be enabled... Read More

Question How do I submit Ideas in the MAXcore portal? Answer The Ideas icon opens a link in which you can enter and submit suggestions and comments.   We’re always developing and growing, and user input is the best way for us to make a... Read More

Question How do I? Answer Once an Auto Attendant is created, you can click on the name from the Auto Attendant tab and access the Auto Attendant Details.  This page will contain the Auto Attendant Information, Prompts to record and upload,... Read More

Question Where in the MAXcore portal can I find the phone numbers for our company? Answer The Phone Number page displays all of the 10-digit phone numbers assigned to the group.  The page displays the phone number, the type of number, extension... Read More

Question How can I reset my user password from the MAXcore 2.0 portal login screen? Answer From the MAXcore 2.0 login screen, you can follow these steps to reset your user password: You will use the Forgot Password link. Click "Forgot password?" ... Read More