Glossary of Terms

Glossary is usually defined as an alphabetical list of technical terms in some specialized field of knowledge. This knowledge base glossary provides a collection of knowledge base documents that define many technical terms. These terms are arranged alphabetically, but you can quickly jump to a specific term by selecting its first letter from the index of the knowledge base glossary below.

ALL A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
MCC
MAXcallcommand
SIP
Session Initiation Protocol
VCC
Vantage Contact Center
VoIP
Voice over Internet Protocol