How do I view the extensions available to my group?

Question

How do I view the extensions available to my group?

Answer

Selecting the Extensions option from the Left Navigation Bar will take you to the Extension Management page.  This page displays the list of extensions that are in the selected group.    Next to Group in the top right, the drop-down menu can be selected to switch groups and view the extensions that belong to the selected group.
 
 
Extension
Clicking the extension number takes you to the Extension Details page and displays the Extension Information along with multiple tabs to edit and configure the extension.
Primary User
If an extension is assigned to a user profile, that name will be displayed.
Action
Three actions are available.  They are , , and the  button.  The button takes you to the Visual Voicemail Management page.  The  button takes you to the Call Log page.  Pressing the  button takes you to the Update Extension page.
Call Summary
The  button at the top right takes you to the Call Summary Report page.

 

Applies To

  • MAXvoice

 

Subscribe to knowledge base

Get notified when new articles are added to the knowledge base.