Question What are the "contacts" I can add to my device? Answer Contacts are number entries which can be accessed and dialed via the phone display screen. This tab gives access to the contacts that can be added individually to the device. They... Read More
Device Settings
Question How do I update speed dials on my device? Answer On a particular device’s information page, the BLF (busy lamp field) allows the addition and removal of speed dials that will appear on the device’s line keys. The device must be... Read More
Question What type of device information can I find on the Device Management page in the MAXcore portal? Answer Upon clicking an extension on the Device Management page you will go to the Device Details page. This page displays Device... Read More
Question What can I do with a phone’s device line in the Web Portal? Answer This section allows a user to create a new line for the device or edit a pre-existing line. Clicking on takes you to the Line Information page. When building the... Read More
Question Upon clicking an extension on the Device Management page you will go to the Device Details page. This page displays Device Information. Device information is shown in the top half. The bottom half of the page contains information for the... Read More
Question Where in the MAXcore portal can I create a new line for the device or edit a pre-existing line? Answer This section allows a user to create a new line for the device or edit a pre-existing line. Clicking on takes you to the Line... Read More
Question Where can I add or remove monitored lines and speed dials on my extension n the MAXcore portal? Answer You can add or remove monitored lines and speed dials under the BLF tab in the Device Details page. Busy lamp field (BLF) is a presence... Read More
Question Where do I add Contacts to my extension? Answer Contacts are number entries which can be accessed and dialed via the phone display screen. This tab gives access to the contacts that can be added individually to the device. They can be... Read More