Voicemail

Question What is Visual Voicemail and what actions can I do to manage my extension voicemail box. Answer Once you are logged into the MAXcore 2.0 portal, you can select  from the portal home page. This will bring you to the Visual Voicemail... Read More

Question Can I have voicemail messages sent to my email address? Answer Our MAXcore platform allows for voicemail messages to be sent to your email address.  When enabled, you can receive an email with an attached .wav file containing the voicemail... Read More

Question What do I need to do setup my extension voicemail? Answer Once you receive your extension’s voicemail pin and are able to access the voice portal by pressing the message button from the physical phone/Bria softphone or dialed  *29... Read More

Question How do I access my extension voicemail? Answer You can access your extension voicemail in multiple ways :   From the MAXcore portal After logging into the MAXcore portal, you will see a New Voicemail block on your MAXcore homepage; click... Read More

Question How can I update the PIN to my voicemail? Answer Your voicemail PIN must be 5-digits long and cannot contain more than two repeating numbers or numbers in numerical order. To change your voicemail PIN, sign into the MAXcore Web Portal ... Read More

Question I received a message stating "The mailbox you are trying to access is locked."  How do I unlock my voicemail? Answer You will receive this message when your Voicemail has been locked due to too many failed attempts.  An incorrect attempt... Read More