How do I Activate Adobe Flash Player for Vantage Contact Center (VCC)?

Question

Answer

If signing into VCC and you are prompted with a warning similar to "This content requires the Adobe Flash Player," the following steps can be done to enable Adobe Flash Player in your browser.

Google Chrome

Click the padlock icon in the HTML bar
On the dropdown next to Flash, click this and select Allow
Refresh the web browser page and sign into VCC

Mozilla Firefox

Click the plug-in icon in the HTML bar
On the window that appears right underneath, click Activate
Refresh the web browser page and sign into VCC

Microsoft Edge

Sign into VCC with your credentials
When prompted that the content requires Adobe Flash, click the blue text stating Get Flash

To the right, a window will appear. Click Allow once to enable flash

Applies To

MAXcallcommand