How do I Activate Adobe Flash Player for Vantage Contact Center (VCC)?

Question

How do I Activate Adobe Flash Player for Vantage Contact Center (VCC)?

Answer

If signing into VCC and you are prompted with a warning similar to "This content requires the Adobe Flash Player," the following steps can be done to enable Adobe Flash Player in your browser.

Google Chrome

• Click the padlock icon in the HTML bar
• On the dropdown next to Flash, click this and select Allow
• Refresh the web browser page and sign into VCC

Mozilla Firefox

• Click the plug-in icon in the HTML bar
• On the window that appears right underneath, click Activate
• Refresh the web browser page and sign into VCC

Microsoft Edge

• Sign into VCC with your credentials
• When prompted that the content requires Adobe Flash, click the blue text stating Get Flash

• To the right, a window will appear.  Click Allow once to enable flash

Applies To

• MAXcallcommand

Article ID: 14
Created: Fri, Jul 31, 2020
Last Updated: Fri, Jul 31, 2020

Online URL: https://help.maxcore.io/article-14.html