Call Features

Question What changes can I make to my call handling? Answer On your extension options that can be configured to define call flow when the line is busy or if there is no answer.  They can be created around schedules as well.     Ring Busy ... Read More

Question How does the parking feature function? Answer Parking must be enabled by toggling the  option to the  position.  Once on, park lines become available to be programmed on devices.  Parking extensions should begin with extension 9800 with... Read More

Question How do I set my extension to handle calls if If no one answers? Answer If no one is there to answer a call and someone is calling your extension; you are able to set how your extension handles that call. In the MAXcore 2.0 portal, you can... Read More

Question How do I set my extension to handle calls if If I am busy on another call? Answer If you are busy on a call and someone is calling you but you are not able to answer; you are able to set how your extension handles that call. In the MAXcore 2... Read More

Question How do I set up Selective Sim Ring on my line? Answer To apply selective call forwarding to an extension, a person can follow the following steps: Selective Sim Ring allows a user to filter for a specific number or numbers calling into... Read More

Question How do I set up Selective Call Forwarding on my line? Answer To apply selective call forwarding to an extension, a person can follow the following steps: Selective Forwarding allows you to filter for a specific number or numbers calling... Read More

Question What Feature Access Codes do I Have Access To? Answer With Vantage Communications, we offer an array of Feature Access Codes that can benefit call flow directly from your Vantage-connected device.  We offer the below Feature Access Codes... Read More

Question How do I forward calls using *72 and *73 from my phone? Answer From your Vantage phone, we have the ability through Feature Access Codes to enable and disable call forwarding on your personal extension.  Follow the below steps on your... Read More

Question How do I set up Call Forwarding on my line? Answer To apply call forwarding to an extension, a person can follow the following steps: Log into the MAXcore 2.0 portal with the user credentials. After login, the user will be presented with... Read More

Question How can I see SMS messages that have been sent and received from my SMS-enabled phone number? Answer The SMS Log page displays SMS messages that have been sent and received from your SMS-enabled phone number.  A log displaying the numbers... Read More