How do I create an auto attendant?

Question

How do I create an auto attendant?

Answer

Pressing the  under the Auto Attendant tab will bring you to the Create New Auto Attendant page.  All of the information with a * is required to create the Auto Attendant.
 
 
Base Extension
The extension assigned to the Auto Attendant.  Should start with 95XX.
Name
Name to be given to the Auto Attendant being set up.
Max Prompt Repeat
The number of times the Auto Attendant will repeat.  At minimum this must be a 1.
Scheduled
Determines the days/hours during which the auto attendant will be played for callers.  If nothing is entered, the auto attendant will be played 24 hours.
Announcement Enabled
If enabled, an audio prompt will be played before the open auto attendant greeting is played.

 

Applies To

  • MAXvoice
  • Call Flow

 

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