Where in the MAXcore portal can I find the 10 digit phone numbers for our company?

Question

Where in the MAXcore portal can I find the phone numbers for our company?

Answer

The Phone Number page displays all of the 10-digit phone numbers assigned to the group.  The page displays the phone number, the type of number, extension (if assigned), name (if applicable), and actions ( and ).  Clicking on the phone number will take you to the Phone Number Information page.  Clicking on the extension will take you the the information page for the extension, auto-attendant, hunt group, or queue (based on the type.)  Clicking on the name takes you to an update page for the information that was mentioned previously.   The  icon will take you to the Phone Number Call Log.  This displays calls received or made from that phone number, and can be provided based on the date range entered.  Clicking the  button also takes you to the Update Phone Number page.  Seen below are examples of numbers in the MAXcore 2.0 platform:

Phone Number	Displays the full 10-digit phone number (including +1 at the beginning of it.)
Type	Displays the function assigned to the number.  This will commonly be an extension, hunt group, or auto-attendant.  Other options include conference portal, queue, reserved, or unassigned.
Extension	Displays the extension that has been assigned to the number (if applicable).
Name	This will display the name of the extension that has been assigned.  Because it pulls from auto-attendants and hunt groups as well, names will not always be first and last names.
Action	Two options are available.  The  and  option.

Clicking on one of the phone numbers takes you to the Phone Number Details page.  The Phone Number Information section contains more detailed information about the phone number that has been selected.  You are also able to click the  button to make changes.  The Blacklist section allows a user to add phone numbers to the blacklist, blocking calls from the input numbers allows.

Below is the Phone Number Information, available by selecting Edit Phone Number.  You must click  to save any changes made to the phone number.

Number	Displays the full 10-digit phone number (including +1 at the beginning.)
Group	Displays the group to which the extension belongs.
Phone Number Type	Dropdown that contains multiple options for the phone number type.  Each option presents different parameters which need to be configured.
Provider Type	Either Two_Way or Inbound.
Provider	The carrier partner that has provided the phone number.

Below is the information for a phone number’s blacklist, which is accessed on the Phone Number Information page.  Phone numbers added to the blacklist will be blocked from completing a call to the number.  This can be found at the bottom of the page:

Number	The 10-digit number that is being blocked.
Action	Two buttons allow the number to be edited or removed.

 

 

Clicking on  brings you to the Create Phone Number Blacklist page, which allows you to add a phone number to the blacklist.

Number

The 10-digit number that you will going to be blocking

 

 

Press  to add the number to be blocked and be taken back to the Phone Number Details page.