Question What type of device information can I find on the Device Management page in the MAXcore portal? Answer Upon clicking an extension on the Device Management page you will go to the Device Details page.  This page displays Device... Read More

Question Upon clicking an extension on the Device Management page you will go to the Device Details page.  This page displays Device Information.  Device information is shown in the top half. The bottom half of the page contains information for the... Read More

Question Where can I view and manage the devices for my account in the MAXcore portal? Answer   The Device page will display all of the devices built in the group.  The name of the device will appear in blue text with basic information following... Read More

Question Where in the MAXcore portal can I create a new line for the device or edit a pre-existing line? Answer This section allows a user to create a new line for the device or edit a pre-existing line.  Clicking on  takes you to the Line... Read More

Question How can I see the devices built in my group? Answer On the group page, you can access the Device Tab.  This tab displays all of the devices built in the group.  The name of the device will appear in blue text with basic information... Read More

Question What can I do with a phone’s device line in the Web Portal? Answer This section allows a user to create a new line for the device or edit a pre-existing line.  Clicking on  takes you to the Line Information page.  When building the... Read More

Question What are the "contacts" I can add to my device? Answer Contacts are number entries which can be accessed and dialed via the phone display screen.  This tab gives access to the contacts that can be added individually to the device.  They... Read More

Question Where do I add Contacts to my extension? Answer Contacts are number entries which can be accessed and dialed via the phone display screen.  This tab gives access to the contacts that can be added individually to the device.  They can be... Read More

Question Where in the MAXcore portal can I find the phone numbers for our company? Answer The Phone Number page displays all of the 10-digit phone numbers assigned to the group.  The page displays the phone number, the type of number, extension... Read More