Sending Fax Messages

Question

How do I send a fax?

Answer

With Vantage Communications, we offer two ways to send a fax message.  These methods are through email and our fax portal.  Below, we will go over both methods.

Sending Fax with Email

• Open a new email and type the 10-digit fax number followed by @fax.vantageip.com in the To: field of your email application. An example of this would be 2155551104@fax.vantageip.com
• In the body of the email, you will need to manually type the following with [password] being the fax password provided to you by your Admin or our Concierge Team
  • @@password=[password]
  • Before sending, your email should look something like this:

    

    @@password=faxpassword123
• Attach the document(s) you would like to fax out and hit send

Sending Fax with the Fax Portal

• Sign into the Fax Portal found at https://fax.vantageip.net
  • If you need your credentials or a password reset, dial 611 from your Vantage phone or email customercare@vantage.com for assistance
• Click on the Compose Fax button in the top left corner

  

• In the Name and Company fields, enter this information if applicable.  It is not required to fill out these two fields
• In the Fax field, enter the 10-digit fax number you will be sending a fax to.  An example of a valid entry would be 6095557312
• Click the Choose File button towards the bottom of the page and upload the document(s) you intend to fax.  Before sending, your page may look like this:

  

• If all the information is correct, you may hit Submit to send the fax

Applies To

• IP Fax

Article ID: 9
Created: Thu, Jul 30, 2020
Last Updated: Thu, Jul 30, 2020

Online URL: https://help.maxcore.io/article-9.html