How to set up selective call forwarding for a user in MAXcore 2.0 ?

Question

How do I set up Selective Call Forwarding on my line?

Answer

To apply selective call forwarding to an extension, a person can follow the following steps:

• Selective Forwarding allows you to filter for a specific number or numbers calling into their extension to be forwarded to a specific endpoint (extension, office phone number, or cell phone number) during scheduled and unscheduled hours.
• Caller Number Filter- The number the system will detect to trigger call forwarding.
• Schedule Destination- The 4-digit extension or 10-digit phone number that will ring during the days/hours entered via Schedules.
• Un-Scheduled Destination- The 4-digit extension or 10-digit phone number that will ring outside of any scheduled days/times. If no schedule is implemented, this is the number(s) that will ring at all times.
• Schedules- Area where schedules are created, edited, or deleted specific to scheduled Call Forwarding

Applies To

• MAXvoice
• Call Flow
• Call Forwarding

Article ID: 5
Created: Fri, Jul 31, 2020
Last Updated: Thu, Jan 28, 2021

Online URL: https://help.maxcore.io/article-5.html