How do I create a hunt group?


Question

How do I create a hunt group?

Answer

Pressing  will take you to the Create Hunt Group page.  From this page you can create a hunt group.  Hunt groups are used to simultaneously ring multiple users/phones when a single phone number is dialed.  Additionally, hunt groups can be configured so that users/phones are sequentially rung (in a defined order) until the call is answered.
 

 
Hunt Group Name
The given name to the hunt group being created
Hunt Group Extension
This should always start with 97XX (and is typically assigned by the Vantage System Administrator.)
Ring Type
The ring type can be set up as Ring All or Ring Order.  Ring All dials all the added extensions simultaneously, while Ring Order will follow a list of extensions ringing them one at a time for the sccheduled duration before proceeding to the next extension in the list.
Ring Duration
The amount of time each extension(s) will ring.
Final Step
The final step is where the call will go if no one in the hunt group answer.  This can be pointed at an auto-attendant, a user’s extension, or another hunt group answers the call.
 
 
Pressing  for an existing hunt group will open the same page, but with all of the pre-desfined parameter displayed.

 

Applies To

 



Article ID: 37
Created: Tue, Sep 15, 2020
Last Updated: Fri, Feb 2, 2024

Online URL: https://help.maxcore.io/article-37.html